Meet Cyrus, Jr. Service Delivery Engineer

Written by Sterling Ideas

September 10, 2024

Sterling Ideas has grown from a family-run business to a business that has become like a family. We believe that who we are is just as important as the IT support we provide. Our character and service matter just as much as our technical knowledge and expertise.  

You’ve likely met Charles, Todd – and our company namesake, Sterling, but today we want to introduce you to Cyrus, our Jr. Service Delivery Engineer! (And our newest employee.) 

About Cyrus 

Before joining the Sterling Ideas IT team, Cyrus served 4 years as a stealth fighter jet maintainer for the U.S. Air Force. While he may be newer to the world of IT, he always dives in headfirst and has made an excellent addition to the team.   

Cyrus is proud to help to restore our clients’ peace of mind and finds solving common IT issues very rewarding.  

What Drew Him into the IT Industry? 

Continuously learning and adapting to new technologies keeps Cyrus engaged and motivated, making every IT challenge an opportunity for growth. As a part of our caring team, you’ll find Cyrus helping you keep your peace of mind with proactive IT support. 

Additionally, if you ask Cyrus, ‘What’s the most rewarding part of your job as a tech?’ He’d add:  

“Helping people. Solving their technical issues and then seeing their relief, and satisfaction, once their problems are resolved. It’s gratifying to know that I played a role in keeping their work or daily routines running smoothly.” 

 

Outside the Office  

After work and on the weekends, Cyrus loves going out with friends, winning – we mean, playing – pickleball, and going to local concerts. 

 

Our Team: A Key Part of the Sterling Ideas Story 

One thing we all share in common: we’re not afraid of digging in. What we do is multifaceted: We architect networks, secure data, monitor systems, train employees. But why we do this job has remained the same since our start in 1999. We work for the long-term good of our clients’ businesses.  

We love working with each other and every one of our clients, and we’d love to work with you, too. If you need help with your technology, please don’t hesitate to call us. (When you do, you’ll likely chat with another team member, Harleigh😀).  

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